Customer Care Executive

Customer Care Executive

Technext Technosoft Pvt Ltd
Durgapur, West Bengal, India

Monday, December 10th, 2018   hr@technexttechnosoft.com

9933983911

FULL-TIME   8 - 15 K/Monthly
Technext Technosoft Pvt Ltd
Employment Type - FULL-TIME
Job Category - ITES, BPO, KPO, Customer Service, Operations
Hiring Organization - Technext Technosoft Pvt Ltd
Job Location - CA-10 Street No.:, 32/1, Bengal Ambuja St, Urbashi Phase - 2, City Center, Durgapur, West Bengal 713216
Post Date - December 2018
Valid Through - 24.12.2018
 The primary responsibilities of a Customer Service Executive would be :


  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
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